Cancellation/Refund Policy

 

If Rochester Personal Defense, LLC cancels or reschedules your course, you may receive a full refund or full credit towards the rescheduled date or apply that credit towards another course of your choosing. Unless otherwise specified in writing, this credit must be used within one calendar year. If you accept a tuition credit towards a future course and later change your mind, a refund will not be possible.

If you cancel or choose not to attend 30 days or more before your scheduled course, you may receive a full refund or full credit towards a future course.

If you cancel or choose not to attend less than 30 and more than 7 days before your scheduled course, you may receive a 50% credit towards a future course. No cash refund.

There are no refunds within 7 days of a scheduled course.

After the course date, there are no refunds possible for any reason.

If you fail to attend a scheduled course, without prior notification, there is no refund or credit.

If you accept a tuition credit towards a future course and later change your mind, a refund will not be possible.

This policy applies regardless of when you register. There are no exceptions.

 

 

If you have any questions about these policies, please contact Dave.